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Working with Difficult People
As a career professional, you work with many different types of stakeholders. Some can be delightful and even a dream to work with, making your job that much more enjoyable. On the flip side, there are some who are difficult. Join author and speaker Mimi Brown as she delivers an energetic and interactive presentation called “Slaying the Demanding Dragons: How to Wow, Woo, Win Over, and Even LOVE the Hard-to-Please-Client, Boss and Coworker.” You will discover the seven types of difficult people and how to work with them, learn client-centric communication skills to diffuse any tense situation, how to find positive resolutions for client complaints and end on a positive note, and tips on how to manage job-related stress with ease. Find more information about this event on Eventbrite.com.