How Does Leadership Support Service Excellence?

The impact of leadership, the value of client care and customer service is equal to its leadership involvement. You must talk-the-talk and walk-the-walk of the service process. You are ultimately responsible for any positive and/or negative effects as a result of leading your team. Think about your role as a leader; how are your priorities […]

Economic Development

For people residing in Europe or North America, it is difficult to imagine the widespread poverty that exists in certain poor African and Asian countries. These countries are developing countries, otherwise known as Less Developed Countries (LDC). Per capita GDP (Gross Domestic Product divided by the population) in some countries can be under $500 per […]

Millennials Redefining charitable giving

Our young leaders are changing how many things are getting done these days. Businesses are shifting their cultures to accommodate. Millennials are immersed in social media and the “selfies” craze and its creating serious  transparency in well, everything. They are a unique generation that likes to do things  their own way. And, I like it. […]

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GLBM is now 517 Magazine!

517 Magazine

Embodying the best elements of Capital Area Women’s LifeStyle Magazine and Greater Lansing Business Monthly, 517 Magazine is your guide to living and working in Lansing.

Click here to read 517 Magazine!

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